Move from Drift to LiveAgent and improve your customer support with an amazing ticketing system, heavy integration support and 24/7 customer service available for every customer.
| Feature | LiveAgent | Drift |
|---|---|---|
| Ticketing | ✅Yes | ❌No |
| Live Chat | ✅Yes | ✅Yes |
| Call Center | ✅Yes | ❌No |
| Self-Service | ✅Yes | ✅Yes |
| ✅Yes | ✅Yes | |
| ✅Yes | ❌No | |
| ✅Yes | ✅Yes | |
| Viber | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| Knowledge Base | ✅Yes | ❌No |
| Customer Forum | ✅Yes | ❌No |
| Automation and Rules | ✅Yes | ✅Yes |
| API | ✅Yes | ✅Yes |
| Interactive Voice Response (IVR) | ✅Yes | ❌No |
| Video Calls | ✅Yes | ❌No |
| Unlimited History | ✅Yes | ❌No |
| Unlimited Websites | ✅Yes | ❌No |
| Unlimited Chat Buttons | ✅Yes | ✅Yes |
| Unlimited Tickets/Mails | ✅Yes | ✅Yes |
| Unlimited Call Recording | ✅Yes | ❌No |
| Unlimited 24/7 Support | ✅Yes | ❌No |
Switch to LiveAgent with manual data transfer. LiveAgent offers migration plugins for many solutions, however we don’t have Drift migration plugin ready. Are you interested? Let us know!
Easily migrate agents, admins, end users and customers.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Our agents are ready to assist you with any of your problems 24/7.
Our software offers over 179 help desk features, complemented by over 40 integrations.
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Migrate your data from any of the below-listed live chat center solution providers for free. Make the switch today. We’ve got you covered.
LiveAgent monthly product update: July edition
Discover July's LiveAgent updates: advanced spoofing protection, new Help Center, improved chat design & bulk attachment downloads!
All-in-one knowledge base software
Create stunning knowledge bases & FAQs with LiveAgent! Empower customers with instant answers. Free 30-day trial, no credit card required.
LiveAgent monthly product update: August edition
Discover LiveAgent’s August updates: new AI Answer Generator, redesigned attachments, bug fixes & a call app in development. Learn more!
LiveAgent monthly updates: June edition
Discover LiveAgent’s June updates: AI assistant upgrades, smarter email handling, new integrations & bug fixes. See what’s next!
Join our community of happy clients and provide excellent customer support with LiveAgent.
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